- A B.E.(Electronics) IT resource having over 22 years of rich and versatile experience with over 12 years in International (Dubai) environment across diverse organizational domains and global brands (Cisco, Deutsche Bank) 
-Recent engagement was as an IT Infrastructure Project Consultant at Al Tayer for a strategic program and involved in ensuring qualitative IT service delivery aimed at maximizing customer and stakeholder satisfaction
- Well versed with significant exposure in IT Service Delivery, Data Center, Project & Program Management, IT Infrastructure Life-cycle Management, Contact Center Infrastructure Management, Multi-service Networks (Voice & Data) for enterprises/carriers and service delivery management of managed hosting and Cloud IT solutions & services
- Adept at defining, leading and driving project operations effectively, through the implementation of several management dynamics including Strategic Execution Plans, Task & Resource Allocation, Team Management, Performance Monitoring / Supervision, Progress Reviews
- Manage cross-functional teams; deep understanding of quality management in a services environment; leadership in designing of creative solutions aimed at maximizing customer satisfaction
- Demonstrated ability in effectively planning, coordinating & meeting deadlines. Self-driven, able to prioritize tasks and implement changes smoothly.

Core Competencies:
- Project & Program Management 
( Managed Hosting Services, Cloud services, IT Infrastructure, Multi-service Enterprise & Carrier network, Data Centre, CRM, IT Service Delivery)
- IT Infrastructure Management
- Network Management
- Compliance Management
- IT Service Delivery
- Quality Management 
- IT Vendor Management
- Objective achievement through Cross Functional Team

Specialties: Supplemented with various technical and management training and certifications. 
- PMI PMP (Project Management Professional)
- Program Management
- ITIL Foundation V3 directives for IT Service Management